Q. How do I request an ADA accommodation?
Please review the ADA Test Accommodations Guidelines for CSI Examination Registrants. Please note the testing center requires a minimum of 30 days notice for accommodations.
Q. Can my fees be transferred to someone else?
No, exam application fees are not transferable to another individual.
Q. If I have to retest, when can I do it and do I need to apply/pay again?
Those who are not successful in passing an exam may retest during the next exam window. Candidates may not take the exam more than once within an exam window. Retests require a new application and registration fee.
Q. How do I get the Student rate for my CDT exam application?
Select the “Student Application” option. During the application process, you will need to upload a clear photo of a valid student ID with the date of the current term or transcripts for the current term.
Q. When will I receive my exam results?
Your pass/fail status will be emailed to you approximately six weeks after the testing window closes.
Q. Why do I have to wait for my CSI certification exam results?
All CSI certification exams will intermittently undertake a “passing score” analysis. This means the research to determine the “cut score” (to pass/fail) cannot be determined until after all candidates have taken the exam and the testing window has closed.
Exam items are individually evaluated and those questions (items) that did not perform as expected are analyzed to determine how to score, modify or eliminate. Items are reviewed by a confidential group of subject matter experts (SMEs), CSI members and staff facilitated by a psychometrician, a.k.a. test development specialist.
Once the review is completed, the “cut or passing score” is set and status reports are sent to individual candidates.
**The entire review and scoring process takes roughly 6-8 weeks and can only start after the close of the testing window.
Q. I passed! Now what?
Don't be shy...share your accomplishment with the world!
Be on the lookout for very important emails from CSI's partners:
- The Award Group - For instructions on how to claim your printed certificate and lapel pin. Please allow 6-8 weeks for delivery of these items after your order has been placed.
- Credly - For instructions on how to claim and share your digital badge.