Member Services

CSI Member Services
M-F 8am to 8pm Eastern Time
For member services questions: Email Member Services
For chapter service questions: Email Chapter Services

Director, Component Relations
Liz Icenogle
Manager, Membership Services
Themica McBee
Email | 703-706-4727

Cathy Rogers Stegmaier, CAE
Email | 703-706-4737


Chief Executive Officer
Mark Dorsey, CAE, FASAE
Email | 703-706-4760

Chief Operating Officer
Velma Hart, FASAE, CAE
Email | 703-706-4783

Human Resources Consultant
Susan H. Oswald
Email | 703-706-4730

Director of Executive Services
Lisa Sidletsky, MA, CAE
Email | 703-706-4735

Finance and Accounting

For accounting questions: Email Accounting


For marketing questions: Email Marketing

Director, Marketing and Communications
Sarah McMurdy
Email | 703-706-4741
Senior Manager, Marketing and Communications
Matthew S. Switzer
Email | 703-706-4775

Marketing and Communications Coordinator
John A. Sturk


Business Development
Maureen Eyles

Email | 703-706-4744

Matt Dirks

Information Systems

For information systems questions: Email Information Systems

Information Systems and Operations
Rick Bawcum

Senior Manager, Project Management and Data Quality
Shannon Pennington
Email | 703-706-4736

Application Developer
Jonathan Gordon
Email | 703-706-4748

IT and CRM Support
Keith Knebel
Email | 703-706-4787

Strategic Initiatives and Special Projects

Director, Strategic Initiatives and Special Projects
Greg Ceton, CSI, CDT
Email | 703-706-4723

Learning and Certification

For education questions: Email Education
For certification questions: Email Certification

Director, Certification
Gina Sutherland, CMP
Email | 703-706-4746
Manager, Certification & Volunteers
Monica Occhetti
Email | 703-706-4749

Director, Learning, Practice and Outreach
Matt Fochs
Email | 703-706-4733

Manager, Learning & Instructional Design
Kristen Gates
Email | 703-706-4784

Contact us

Mailing address
123 North Pitt Street, Suite 450
Alexandria, VA 22314

Remittance address (for payments or membership applications)
PO Box 81
Annapolis Junction, MD 20701